FAQ

WHAT DO YOU SALE?

I SALE CUSTOM SHIRTS, CUPS, SHADOW BOX, READY TO SALE.

DO YOU MAKE CUSTOM ORDERS? 

YES I MAKE CUSTOM ORDERS. TO PLACE A CUSTOM ORDER YOU CAN EMAIL ME AT JLOPEZCREATION@GMAIL.COM. YOU CAN ALSO FOLLOW MY INSTAGRAM JLOPEZ_CREATIONS OR FACEBOOK JLOPEZCREATION.

HOW LONG DO CUSTOM ORDER TAKE?

EACH CUSTOM ORDER IS HANDMADE. SHIPPING DELAYS DUE TO COVID-19 HAVE CAUSED ORDERS TO TAKE LONGER TO ARRIVE. IT WILL TAKE 2 WEEKS FOR ORDERS TO SHIP FROM THE ORDER DATE.

DO YOU ACCEPT RETURNS?

NO. ALL ITEMS ARE READY TO SALE. CUSTOM ORDERS ARE MADE TO ORDER AND NOT RETURNABLE. IF ITEM ARRIVES DAMAGE IS NOT RETURNABLE.

LOST OR STOLEN PACKAGES?

IM NOT RESPONSIBLE IF ITEMS ARE LOST OR STOLEN PACKAGES IN THE MAIL. ALL ORDERS ARE SENT VIA USPS, UNLESS A SPECIFIC CARRIE IS MENTIONED. YOU WILL RECEIVE A TRACKING NUMBER FOR YOUR PACKAGE ONCE YOUR ITEM HAS SHIPPED.

WHAT KIND OF SHIRTS DO YOU SALE?

THE SHIRTS ARE UNISEX SHIRTS AND FITTED WOMEN SHIRTS. SIZE START FROM SMALL-XLARGE.

HOW SHOULD I CARE FOR MY APPAREL?

I RECOMMEND ALL SHIRTS TO BE WASH INSIDE OUT. APPAREL THAT IS TYE DYE COLORED TO BE WASHES LESS TO PRESERVE COLORED AND TO BE WASHED SEPARATELY FOR THE FIRST WASH. TUMBLERS/CUPS ARE DISHWASHER SAFE IF TUMBLER/CUP IS WASHED DIFFERENTLY MAKE SURE TO SCRUB SOFTLY ON THE VINY TO PREVENT DAMAGE.

PRIVACY?

ALL INFORMATION ENTERED IS PROTECTED AND 100% SAVE BY SHOPIFY.