FAQ
TURNAROUND TIME FOR ALL ORDERS ARE 10-14 BUSINESS DAYS NOT INCLUDING WEEKENDS OR HOLIDAYS. ALL ORDERS IN MY SHOP ARE MADE TO ORDER. BEFORE YOU CHECK OUT YOU HAVE TO CHECK THE TERMS AND CONDITIONS THAT YOU UNDERSTAND THE PROCESS TIME.
WHAT DO YOU SALE?
WE SALE READY TO SHIP APPARELS, CUSTOMIZE CUPS, ALL SIZE ARE UNISEX.
DO YOU MAKE CUSTOM ORDERS?
YES I MAKE CUSTOM ORDERS. TO PLACE A CUSTOM ORDER YOU CAN EMAIL ME AT JLOPEZCREATION@GMAIL.COM. YOU CAN ALSO FOLLOW MY INSTAGRAM JLOPEZCREATION OR FACEBOOK JLOPEZCREATION.
HOW LONG DO CUSTOM ORDERS TAKE?
EACH CUSTOM ORDER IS HANDMADE. SHIPPING DELAYS DUE TO COVID-19 HAVE CAUSED ORDERS TO TAKE LONGER TO ARRIVE. IT WILL TAKE 2 WEEKS FOR ORDERS TO SHIP FROM THE ORDER DATE.
NO. ALL ITEMS ARE READY TO SALE. CUSTOM ORDERS ARE MADE TO ORDER AND NOT RETURNABLE. IF ITEM ARRIVES DAMAGE IS NOT RETURNABLE.
LOST OR STOLEN PACKAGES?
IM NOT RESPONSIBLE IF ITEMS ARE LOST OR STOLEN PACKAGES IN THE MAIL. ALL ORDERS ARE SENT VIA USPS, UNLESS A SPECIFIC CARRIE IS MENTIONED. YOU WILL RECEIVE A TRACKING NUMBER FOR YOUR PACKAGE ONCE YOUR ITEM HAS SHIPPED.
WHAT KIND AND SIZE OF SHIRTS DO YOU SALE?
THE SHIRTS ARE UNISEX SHIRTS. SIZE START FROM SMALL-2XL.
HOW SHOULD YOU TAKE CARE OF YOUR PRODUCTS.hhhhhhhhhh
I RECOMMEND ALL SHIRTS TO BE WASH INSIDE OUT. APPAREL THAT IS TYE DYE COLORED TO BE WASHES LESS TO PRESERVE COLORED AND TO BE WASHED SEPARATELY FOR THE FIRST WASH. TUMBLERS/CUPS ARE NOT DISHWASHER SAFE IF TUMBLER/CUP IS WASHED DIFFERENTLY MAKE SURE TO SCRUB SOFTLY ON THE VINYL TO PREVENT DAMAGE.
PRIVACY?
ALL INFORMATION ENTERED IS PROTECTED AND 100% SAVE BY SHOPIFY.
WORLDWIDE
JLOPEZCREATION IS NOT RESPONSIBLE FOR ANY INTERNATIONALS | TAXES | TARIFFS | DUTIES | CHARGE TO CUSTOMERS WHEN ENTERED INTERNATIONAL DELIVERY.
| ALL SALES ARE FINAL | WE WILL NOT ACCEPT ANY RETURNS OR EXCHANGES.
BY CHECKING THE BOX BEFORE CHECKOUT YOU ARE AGREEING TO OUR TERMS.
USA RETURNS
PRODUCTS MUST BE RETURN IN 3 BUSINESS DAYS AS IS. WE WILL EMAIL YOU A SHIPPING LABEL TO BE RETURNED. ONCE WE RECEIVE THE PRODUCT WE WILL CHECK IF IT HAS NOT BEEN WORN AND TAG MUST BE ATTACHED OTHERWISE YOU WILL NOT BE REFUNDED.